These Terms of Service (“Terms”) are between you and Zenith Development Group LLC, 500 4th St NW, Suite 102 #1852, Albuquerque, NM 87102 (“HoopAI,” “we,” “us,” or “our”) and govern your use of the HoopAI mobile application, backend services, and any related features (together, the “Service”). “User Content” means any video, audio, text, note, or other material you submit to the Service. “Account” means your registered HoopAI profile.
By downloading, installing, or using HoopAI, you confirm that you have read and agree to these Terms and our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use HoopAI.
1. Relationship with Apple
HoopAI is distributed through the Apple App Store. These Terms govern the relationship between you and HoopAI; Apple Inc. is not a party to these Terms and has no obligation or liability under them. Apple and its subsidiaries are third-party beneficiaries of these Terms solely to the extent required by Apple’s App Store Review Guidelines and minimum EULA terms. Unless HoopAI publishes a custom EULA in App Store Connect, Apple’s Standard End User License Agreement at apple.com/legal/internet-services/itunes/dev/stdeula/ also applies to your use of the app. In the event of any conflict between these Terms and Apple’s minimum required terms, Apple’s terms prevail for Apple’s scope.
2. Eligibility and Minor Users
Option A (18+ only): You must be at least 18 years old to use HoopAI. By using the Service, you confirm that you are 18 or older. HoopAI does not knowingly permit use by anyone under 18.
Option B (13+ with parental permission): You must be at least 13 years old to use HoopAI. If you are between 13 and 17, your parent or legal guardian must have reviewed and agreed to these Terms on your behalf. Parents and guardians are fully responsible for their minor child’s use of the Service, the content the minor uploads, and any costs incurred. By permitting a minor to use HoopAI, the parent or guardian accepts these Terms on the minor’s behalf. [[Note: implementing Option B requires enforceable age verification and guardian consent flows; legal review is required for each launch market.]]
Regardless of option chosen: you must also meet any minimum age required by the App Store in your country. You must not be located in a country subject to a U.S. Government embargo, and you must not be on any applicable list of prohibited or restricted parties.
3. Account Registration and Security
You must create an Account to use HoopAI. You agree to provide accurate, current, and complete information, to verify your email address when prompted, and to keep your account information up to date.
You are solely responsible for maintaining the confidentiality of your credentials and for all activity under your Account. If you suspect unauthorized access, notify us immediately at support@hoopai.pro. You may not create accounts using automated means, share credentials with others, or create accounts on behalf of others without their authorization.
4. Description of the Service and Right to Change It
HoopAI lets you record or upload a vertical basketball training video, choose a focus area, and receive AI-generated analysis including a form score, insights, a coach summary, and a personalized drill plan. The Service also tracks drill progress, streaks, and achievements, and embeds YouTube drill videos. The Service is provided on an “as available” basis. We may add, modify, suspend, or discontinue features at any time with reasonable notice where practical.
5. Subscriptions and Billing
Subscription Plans
HoopAI Pro is available as a monthly auto-renewing subscription and as an annual auto-renewing subscription. The annual plan may include a free trial period where offered by the App Store in your territory. Pricing, currency, and trial eligibility are displayed in the app and controlled by App Store Connect product configuration. Live prices shown before purchase are the actual storefront prices and are the only authoritative prices.
Free Trial (Annual Plan)
Where offered: you may use HoopAI Pro free for three days. Your Apple ID will be charged the annual subscription price at the end of the trial period unless you cancel at least 24 hours before the trial ends. By starting a trial, you authorize this charge at trial end if you do not cancel. Trial eligibility is determined by Apple and may be limited to accounts that have not previously used a trial for HoopAI.
Automatic Renewal
Both plans renew automatically at the end of each billing period at the then-current subscription price unless you cancel through Apple subscription settings at least 24 hours before renewal. Apple charges your Apple ID account on confirmation of purchase and at each renewal.
Managing and Canceling Your Subscription
You manage and cancel your subscription through Apple: apps.apple.com/account/subscriptions. Cancellation takes effect at the end of the paid period; you retain access to Pro features until then.
Account Deletion Does Not Cancel Your Subscription
Deleting your HoopAI Account does not cancel your Apple subscription and does not stop future billing. If you are subscribed, cancel through Apple subscription settings before or after deleting your Account to prevent future charges.
Restoration
If you reinstall HoopAI or sign in on a new device, you may restore an active subscription using the Restore Purchases option in the app. Restoration eligibility is determined by Apple.
Price Changes
We may change subscription prices with advance notice. Apple will notify you of price changes affecting your renewal, and your continued subscription after a price change constitutes acceptance of the new price to the extent permitted by applicable law.
Refunds
All refund requests are governed by Apple’s refund policy. HoopAI does not process refunds directly. To request a refund, contact Apple at reportaproblem.apple.com. Nothing in these Terms limits consumer rights that cannot be waived under applicable law.
6. License to Use the App
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable, personal license to download and use the HoopAI app on a device you own or control, solely for your personal, non-commercial use.
You may not copy, modify, distribute, sell, or lease any part of the Service; reverse engineer or extract source code except where expressly permitted by applicable law; remove proprietary notices; use the Service for commercial purposes without our prior written consent; or use the Service in any way that violates applicable law.
7. Your Content
Ownership
You retain ownership of the videos, notes, and other content you submit to HoopAI. We do not claim intellectual property rights over your User Content.
License to HoopAI
By submitting User Content, you grant HoopAI a limited, worldwide, royalty-free license to host, store, copy, transmit, and process your content solely to operate, secure, support, maintain, and improve the Service and to comply with legal obligations. This license ends when you delete the relevant content or your Account, subject to backup and legal retention periods described in our Privacy Policy.
Your Representations
By uploading any video, you represent and warrant that:
- You have all rights necessary to upload and grant the license above
- Every person visible or audible in the video has consented to being filmed and to their data being processed as described in our Privacy Policy
- If the video features a minor, you are that minor’s parent or legal guardian, or you have verifiable parental consent
- The content is not covertly recorded and does not violate any applicable law or third-party right
- The content does not contain illegal material of any kind
8. AI-Generated Feedback
HoopAI uses Google Gemini to automatically analyze your session video and generate feedback. You acknowledge and agree that:
- AI-generated scores, insights, summaries, and drills are produced automatically without human review as part of normal service operation and may be inaccurate, incomplete, or unsuitable for your situation
- AI feedback is not professional basketball coaching, personal training, physical therapy, injury-prevention advice, medical diagnosis, or medical treatment
- HoopAI does not guarantee any specific training outcome, improvement in athletic performance, or accuracy of any score
- You must exercise your own judgment before changing your technique, particularly in ways that could affect your physical safety or health
- You must stop training and seek qualified medical help immediately if you experience pain, injury, dizziness, or any health concern
- The Service enforces a limit of 12 analysis requests per account per hour and one analysis at a time; the Service does not guarantee unlimited or uninterrupted analysis capacity
9. Prohibited Content and Conduct
You agree not to use HoopAI to:
- Upload content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, exploitative, or otherwise objectionable
- Upload content featuring any person without their consent, or any minor without verifiable parental consent
- Attempt to access another user’s account, data, or any backend system without authorization
- Interfere with or disrupt the Service, its servers, or networks
- Circumvent rate limits, authentication, or security measures
- Use automated tools, bots, or scripts to access or scrape the Service
- Impersonate any person or entity
- Upload malware, harmful code, or any content designed to interfere with the Service
- Violate any applicable local, national, or international law
10. Third-Party Services and YouTube
HoopAI integrates with third-party services including Supabase, Google Gemini, RevenueCat, Apple StoreKit, and YouTube. Your use of these services through HoopAI is also subject to their respective terms:
HoopAI is not responsible for the content, availability, or data practices of any third-party service.
11. Intellectual Property
The HoopAI app, including its design, code, brand elements, logos, and all content we create, is owned by HoopAI and protected by intellectual property laws. These Terms do not transfer any ownership of our intellectual property to you. “HoopAI” and associated marks are trademarks of HoopAI; you may not use them without our prior written permission.
If you submit feedback, suggestions, or ideas about the Service, you grant us an unrestricted, royalty-free right to use that feedback for any purpose without obligation to you.
12. Suspension and Termination
Termination by You
You may stop using HoopAI at any time. You can delete your Account through Settings → Privacy & Data → Delete Account. See Section 5 regarding your subscription: account deletion does not cancel Apple billing.
Termination by HoopAI
We may suspend or terminate your Account immediately if we determine in good faith that you have materially violated these Terms, engaged in fraudulent or illegal activity, or if continued access would harm the Service, other users, or third parties. Where required by applicable law, we will provide advance notice and an opportunity to cure. In cases of serious abuse or legal obligation, we may act without prior notice.
Effect of Termination
On termination, your license to use the app ends immediately. Sections 1, 7, 8, 11, 13, 14, 15, 16, and 17 survive termination.
13. Service Availability
We aim to provide reliable access to HoopAI but do not guarantee uninterrupted availability. We may perform maintenance, push updates, or experience outages. We are not liable for any loss caused by temporary unavailability of the Service.
14. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT AI-GENERATED FEEDBACK WILL BE ACCURATE OR APPROPRIATE FOR YOUR SPECIFIC SITUATION.
PHYSICAL ACTIVITY CARRIES INHERENT RISKS OF INJURY. BY USING AI-GENERATED DRILL PLANS AND FEEDBACK, YOU ACCEPT ALL RISKS OF PHYSICAL HARM THAT MAY RESULT FROM YOUR TRAINING ACTIVITIES. NOTHING IN THE SERVICE REPLACES THE JUDGMENT OF A QUALIFIED COACH, TRAINER, OR MEDICAL PROFESSIONAL.
Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, our liability is limited to the greatest extent permitted by law, and any implied warranties are limited in duration to the shorter of 90 days or the minimum period required by law.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HOOPAI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, OR FOR PERSONAL INJURY, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING MANDATORY CONSUMER RIGHTS.
16. Governing Law and Disputes
These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law principles. EU/EEA/UK consumers retain the right to bring claims before the courts of their country of residence in accordance with applicable consumer-protection law. The operator is incorporated in New Mexico.
Before initiating any formal legal proceeding, both parties agree to attempt informal resolution by contacting support@hoopai.pro and giving 30 days to reach a mutually acceptable outcome.
17. General Provisions
Consumer Law Savings
Nothing in these Terms limits or waives any statutory rights you have as a consumer that cannot be excluded or modified by contract under applicable law.
Changes to These Terms
We may update these Terms as HoopAI evolves. We will provide at least 14 days’ notice of material changes through the app or by email. Continued use after the effective date of the updated Terms constitutes acceptance. If you do not accept a material change, you may delete your Account before the change takes effect.
Entire Agreement
These Terms and the Privacy Policy constitute the entire agreement between you and HoopAI regarding the Service and supersede all prior agreements and understandings.
Severability
If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will continue in full force.
No Waiver
Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment
You may not assign these Terms without our prior written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets, with notice to you.
Electronic Communications
By using HoopAI, you consent to receiving necessary communications electronically, including through in-app notices and email to the address on your Account.
Contact
Zenith Development Group LLC, 500 4th St NW, Suite 102 #1852, Albuquerque, NM 87102
Email: support@hoopai.pro
HoopAI
